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Study reveals bad mood in hospitals
Bad mood in the hospital? As a study commissioned by the "Humor helps heal" foundation shows, both patients, doctors and nurses in the hospital are apparently quite dissatisfied with their existence. However, this condition adversely affects patient recovery and worker motivation. Even small changes could have a big effect.
Overwhelmed doctors and helpless patients Doctors who feel overwhelmed, nurses who want more recognition for their work and patients who just feel like a "number": In hospitals overall, the mood seems to be quite cloudy - but this is already the case with some small steps could be changed quickly. This is the result of a depth psychological study by the Cologne market research institute "Rheingold", which was commissioned by the "Humor helps heal" foundation by cabaret artist and doctor Eckart von Hirschhausen.
Lack of interpersonal relationships For the study, Hirschhausen and the psychologists at the institute conducted two-hour one-on-one meetings with 40 patients, doctors and nurses from university hospitals, denominational or private institutions in the period from autumn 2012 to June 2013, during which the daily work routine or stay in the Clinic, difficulties and possible solutions were discussed. The intensive discussions revealed that all three groups lacked interpersonal encounters in everyday clinical practice - this often leads to negative feelings, stress or insecurity, both on the part of the staff and the patients. According to the study, these would often feel helpless and left alone as a "number" - a big problem, because recovery, according to Eckart von Hirschhausen, depends to a large extent on interpersonal aspects: "Recovery cannot be completely delegated to an apparatus medicine. It depends crucially on whether the patient feels in good hands: as part of a higher principle that supports and heals him, ”said the doctor in the study report.
Everyday hospital practice is characterized by pressure and stress According to the Rheingold researchers, the desire for more interpersonal relationships shows that “doctors, nurses and patients [.] Are (are) much more interwoven than any one
Group makes that clear. “But humanity is often quickly lost in everyday clinical practice. According to the study, doctors in particular had the high “aspiration to actually be able to perform miracles”, but at the same time they were constantly confronted with bureaucracy, time pressure and setbacks in therapy in their everyday work. As a result, this leads to dulling, the relationship with the patient is kept as far away as possible. For example, "It is easier to get tough in the clinic than to stay human," is how one doctor describes the situation in conversation with Rheingold.
Nurses complain about time pressure and lack of appreciation However, dissatisfaction does not only exist among doctors - according to the study, nursing staff would also suffer from time pressure, but also lack of recognition and appreciation of their work. The problem should not be underestimated, warns Rheingold founder and study director Stephan Grünewald, because "the hospital eats up its own staff". More and more doctors and nurses would therefore turn their backs on the clinic out of dissatisfaction and discomfort - to have their own practice to open up or to reorient yourself professionally.
Interpersonal relationships have enormous healing potential For Eckart von Hirschhausen, the study clearly shows that interpersonal relationships are neglected in everyday clinical practice - even though they have enormous healing potential. "But she always suffers from stress and lack of time and from no one breathing deeply," says the cabaret artist.
Doctors and nurses feel trapped in “mill of fate” Therefore, there is an urgent need for action here: “Our hospital study shakes up, because it becomes clear: Not only the patients, but equally doctors and nurses feel as if they were caught in a mill of doom. First of all, the stress and communication suffers from the stress, but this is so important that everyone feels comfortable and can do a good job. It is high time to take healing factors such as mood and "mental hygiene" in the hospital as seriously as disinfection. Because laughter is contagious and healthy, ”says the doctor and founder of the foundation" Humor helps heal ".
Eleven recommendations for the hospital of the future For the concrete implementation, Hirschhausen and the psychologists from Rheingold were able to work out "11 recommendations for the hospital of the future" after the interviews, which should help doctors, nurses and patients to return to a harmonious relationship. These include, for example, that “patients become from case to person again” or that more “time to take a breath” is created, because “the central healing principle for doctors is the reduction in pressure in the struggle for destiny. They need retreat rooms and rooms that allow them to pause briefly and exchange information with their colleagues informally, ”says the study report. The psychologists should of course not neglect humor either, because this would have a positive effect on the mood in the clinic and contribute to the healing success, the researchers continued. (No)
Image: Michael Bührke / pixelio.de